Return & Refund Policy

At Nutralifeplus, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund policy below for information on how we can assist you.

1. Return Eligibility:

  • You may return any product within 30 days of purchase for a refund or exchange.
  • To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
  • Certain items, such as perishable goods or health and personal care products, may not be eligible for returns. Please check product details before purchasing.

2. Return Process:

  • To initiate a return, please contact our customer service team at [insert customer service email] with your order number and the reason for the return.
  • We will provide instructions on how to return your product and issue you a return authorization number (RMA).
  • Please do not send products back without an RMA, as they may not be eligible for a refund.

3. Shipping Costs for Returns:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged item received).
  • We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

4. Refunds:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
  • Shipping fees are non-refundable unless the return is due to a shipping error or a defective product.

5. Late or Missing Refunds:

  • If you haven’t received a refund yet, please check with your bank or credit card company, as it may take some time before your refund is posted.
  • If you’ve done this and still have not received your refund, please contact us at [email protected]

6. Exchanges:

  • If you need to exchange an item due to damage or defect, contact us at [email protected] within 30 days of receipt. We will arrange for a replacement product to be shipped to you at no additional cost.

7. Non-Returnable Items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

8. Sale Items:

  • Only regular-priced items may be refunded. Sale or clearance items are final sale and cannot be refunded.

9. Contact Information: For any questions regarding returns and refunds, please contact us at: