How to Return Items with Free Return Service

At Nutralifeplus, we want you to be fully satisfied with your purchase. If you need to return an item, we offer a hassle-free return process with our Free Return Service. Please follow the steps below:

1. Eligibility for Free Returns:

  • Items must be returned within 30 days of the delivery date.
  • The product must be unused, in its original packaging, and in the same condition as when you received it.
  • Only items purchased directly from www.nutralifeplus.com are eligible for free returns. Items purchased from third-party sellers must be returned in accordance with their policies.

2. Request a Return:

  • To initiate a return, please contact our customer service team at [email protected] or call us at [insert customer service phone number].
  • Provide your order number and the reason for the return.

3. Receive Your Free Return Shipping Label:

  • Once your return request is approved, we will email you a prepaid shipping label.
  • Print the label and attach it securely to the outside of the return package.

4. Pack and Ship the Item:

  • Carefully pack the item in its original packaging. Ensure all accessories, documentation, and any promotional items are included.
  • Drop off the package at the nearest authorized shipping location (e.g., post office or courier service) using the prepaid shipping label.

5. Inspection and Refund Process:

  • Once we receive your returned item, it will be inspected to ensure it meets our return conditions.
  • After the inspection is complete, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card provider to process the refund.

6. Exceptions to Free Returns:

  • Some items, such as clearance or final sale products, may not be eligible for free returns. This will be indicated on the product page.
  • If the returned item shows signs of use, damage, or missing components, Nutralifeplus reserves the right to deny the return or issue a partial refund.

7. Exchanges:

  • At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

8. Customer Support:

  • If you have any questions or need further assistance with your return, please contact us at [email protected].